This policy clearly sets out what information we collect while you use the Esportesbets platform, how it is used, and the measures we take to protect your privacy.
How Esportesbets respects and protects your personal information.
We collect various types of information while you use the Esportesbets platform — some is provided directly by you, and some is collected automatically.
Information you provide directly:
Automatically collected information:
Esportesbets uses your information for the following purposes:
Esportesbets shares data with specific parties only in limited cases and strictly on a need-to-know basis. Those cases are clearly outlined below:
Outside of the cases listed above, your information is never shared with any other party. Esportesbets contractually requires all third-party partners to uphold our privacy standards.
Esportesbets follows industry-leading standards to protect your data. Here is a brief overview of our security layers:
Data Retention Period: Data for active accounts is retained for as long as the account remains active. After closure, certain data is typically kept for up to 5 years to meet legal obligations, then securely deleted.
Esportesbets uses cookies on its website and app. Cookies are small files stored in your browser that help improve your experience.
| Cookie Type | Purpose | Duration | Can it be turned off? |
|---|---|---|---|
| Login sessions, security tokens, language settings | Session / 30 Days | No — Required | |
| Understanding which pages and features get the most use | 12 Months | Yes | |
| Showing you relevant offers | 6 Months | Yes | |
| Remembering preferences (language, theme) | 1 Year | Yes |
Cookies can be blocked or deleted through your browser settings. However, disabling essential cookies may prevent login and certain features from working properly. To manage cookie settings within the app, use your device's app settings.
As an Esportesbets member, you have the following rights regarding your personal data:
To exercise any of these rights support@esportesbets.bestto send us an email. We typically respond within 30 days. For complex requests, it may take longer, but you will be notified.
Esportesbets strictly does not serve anyone under the age of 18. Our platform is built for adults, and age verification is carried out at the point of registration.
Esportesbets may update this Privacy Policy from time to time, whether due to changes in technology, new services, or legal requirements. When changes are made:
For any privacy-related questions, concerns, or complaints, please contact us:
Email requests are responded to within 30 business days. If you are not satisfied with Esportesbets' decision, you have the right to file a complaint with the relevant regulatory authority.
People naturally have concerns about sharing personal information online — where it goes, how it's used. Esportesbets takes those concerns seriously. That's why this privacy policy has been written in plain, clear language rather than dense legal English.
The information requested at registration — mobile number, name, and date of birth — is used for three main purposes. First, to create and manage your account. Second, for payment processing — sending money to bKash or Nagad requires knowing your name. Third, for legal compliance — all financial platforms must adhere to regulatory guidelines.
Many users wonder why they need to submit a photo of their national ID. At Esportesbets, KYC is not mandatory for all members. It is not required for standard withdrawals. However, verification is carried out for large withdrawal amounts or flagged transactions. These documents are stored in encrypted form, and once verification is complete, they are retained solely as a security record.
One thing worth noting for mobile app users — when you install the app, certain permissions will be requested, such as permission to send notifications. These permissions are used solely for those stated purposes. The Esportesbets app does not access your gallery, contacts, or data from other apps.
Your betting history — which matches you placed bets on and for how much — is used by Esportesbets for internal purposes only. It is analysed to understand which sports or markets are popular, so the platform can be improved accordingly. This information is never shared with third parties. Advertisers have no access to your betting habits.
Many people are not sure what cookies actually do. Simply put — when you log in, a cookie is saved in your browser so you don't have to log in again on every page. Analytics cookies tell us how many people visited a page and for how long, without identifying anyone personally. Marketing cookies can be turned off at any time.
There is a practical reality to the right of deletion. Closing your account does not mean all data is erased immediately — financial transaction records are legally required to be retained for 5 years. After that period, Esportesbets securely deletes all your data. During that time, the retained information is used solely for legal compliance — not for marketing or any other purpose.
The most important thing to understand is this — Esportesbets does not profit from your data. Revenue comes from betting services. Your information is used solely to improve those services and keep your account secure. That is the core privacy commitment Esportesbets stands by.
The most frequently asked questions about privacy and trustworthiness.
Your data is secure and your privacy is respected at Esportesbets. Register now and enjoy with complete peace of mind.